![]() You'll have to search a couple of times, but you're looking for the entry in the "LaunchConditions" section. Now you can go to the Edit menu and choose Find. You can learn about Orca and where to get it here:Īfter you get Orca installed onto your computer, you can right-click on the DocumentRoutingAgentSetup.msi file and choose to edit the file. ![]() Windows Installer ( msi) files can be edited with a tool called Orca. msi file for the Document Routing Agent is a standard Windows Installer file. Now the installer check fails every time. Unfortunately, Adobe changed the ID in one of their recent updates. It's doing a check by looking for a specific identifier for the 32-bit or 64-bit Adobe Reader. The problem is that the Windows Installer is doing a check to verify that Adobe Reader is installed on the computer. This is an unfortunate problem, but there is a work-around - albeit a tedious work-around. Dynamics Previous Versions Dynamics Previous Versions.Implementing Dynamics 365 Implementing Dynamics 365.Artificial Intelligence Artificial Intelligence.Dynamics 365 Products Dynamics 365 Products.Hit the comments below and let us know if you managed to fix the error. We hope these solutions helped you fix the problem. If the problem persists, uninstall and reinstall Adobe Acrobat. Restart the program, log back in and disable the AcroTray process in the Task Manager. If your Adobe Acrobat license expired or it’s not activated, check for updates and log out of your account. If this is not a billing problem, you’ll get routed to the technical support team. Maybe there’s been an issue with your payment that could be causing trouble activating your subscription. If nothing’s working, contact Adobe’s support team for further help. Install the program and check if this method solved the problem.Then go to Adobe’s official webpage and download Acrobat.Hit the Uninstall button and reboot your machine.Go to Control Panel, click on Uninstall a program, and select Adobe Acrobat.If your computer lost its Adobe license, reinstalling the program should fix the issue. If the issue persists, uninstall Adobe Acrobat, restart your computer and reinstall the program. Right-click on it and rename it to SLStore_old.īy the way, if you can’t find the ProgramData folder, click on View and unhide hidden programs. If the error persists, navigate to C:\ProgramData\Adobe and locate the SLStore folder. Then log out of your account, restart the program, log back in and check if this method solved the problem. Launch the program, click on the Help menu, and select Check for updates. Make sure you’re running the latest Adobe Acrobat version on your computer. Update Adobe Acrobat, Log out, and Rename the SLStore Folder So, launch the Task Manager, click on the Processes tab and locate the AcroTray process. As a quick reminder, acrotray.exe is the Adobe Acrobat Distiller Helper application that the product uses to convert regular files into PDF files. Many users confirmed that disabling the AcroTray process helped them fix the problem. What to Do If Adobe Says the License Has Expired or It’s Not Activated Disable the AcroTray Process Let’s jump right in and explore how you can fix this issue. The program worked perfectly fine up until a few moments ago. But you know there’s nothing wrong with your license. Adobe Acrobat license has either expired or not been activated“. One of the most frequent errors Adobe Acrobat users may get is this one: “ Your request could not be completed.
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